Friday, April 10, 2009

Big Brother's Always Watching

About 10 years ago, I clearly recall sitting at a bar with a bunch of the girls on my softball team. We were accountants, and operations folks, who all worked (at one time or another) for Ernst & Young.

We got to talking about those "membership" cards that you got at the grocery store. In Chicago, it's a Dominick's or a Jewel card, and it gets you special deals and discounts at the store. One woman was adamant that she would NOT get the card, because she did not need nameless corporations tracking what she ate, and how often. She wanted her privacy to remain in her control, and to hell be damned if she couldn't cash a check at the grocery store.

At the time, I didn't think much of it. Some of my friends thought she was overreacting. Some figured what they ate wasn't ever going to be headline news. I just thought that it was too much trouble to go to the store and fill out the application for the card, so it wasn't an issue I had.

I changed my tune on that last year (yes, it took 9 years for me to break down and fill out the app.) I moved into a neighborhood with a Dominick's. In Chicago, Dominick's has better produce than Jewel; and it's a block away from my apartment. I figured, why spend all the extra money if I didn't have to? So I signed up, and took no notice of what I bought.

Then, I joined Costco. Costco's a membership club - I basically pay $50 a year to buy cheap electronics, wine, english muffins, and DVD's. And, occasionally, a large box of something chocolate that should last 8 weeks, but really lasts for two.

But last weekend, I had my day of reckoning with Big Brother knowing everything I eat. I mean, sure, I've wondered: does the fact that I buy Thomas' English Muffins (Multigrain, Low-Fat, one "point" on Weightwatchers) every two weeks send up a flare? What about my intermittent fish purchases? Are they indicative of someone who's not fully willing to commit to a diet high in Omega-3s?

But I digress. I came home, a week after purchasing my first, large bag of trail mix. I've been doing more walking and the weather's getting better, so I wanted to have a cheap bag of decent mix to take out on hikes. When I got home from running, one week later, I had a message on my voicemail. From Costco. Telling me that they knew that I had recently purchased my trail mix, and that it had pistachios in it, and that it had been recalled.

It was an automated message, yes. And it wasn't like they were standing in my kitchen. But I have to admit, it comforted, AND freaked me out at the same time.

On the upside, they warned me about the pistachio issue a full WEEK before anything went out on the news. Downside: I was reminded, yet again, that they know EVERYTHING you purchase.

I worked for a consumer products company briefly last year. I know the kind of data that is available on buying behavior. And I'm not sure, frankly, that I'm hip to being used as a marketing tool.

But if sharing my data just saved me from one sick day (which, for a girl who is underinsured at the moment, can be important), or from one day hugging the porcelain god - well, then, I think I'm just about reconciled with Big Brother watching what I eat.

At least until they tell me my chocolate is compromised. Then I think I'll just take to my bed, anyway.

No comments: